Frequently Asked Questions

FAQs2021-03-23T11:04:34+00:00
How Does NIR / Red Light Therapy Work?2021-02-24T05:48:24+00:00

Red and red/infrared LED lights use ranges of wavelengths that penetrate the outer layer of the skin, providing the cells with usable energy. This brings about various reactions in the cells which are believed to have benefits.

What Is The Difference Between Red and Near Infrared Light?2021-02-04T12:15:34+00:00

Red light is visible to the eye. We use 660nm wavelength for all of our devices. It is a shorter wavelength, widely used in research and Pod settings. This wavelength is short which means it hits the surface of the skin and penetrates about 1-2mm below the skin’s surface. Meanwhile, Near InfraRed (NIR) light is nearly invisible to the naked eye, and it penetrates deeper below the skin surface, 2 to 3cm.

Can I Get Sunburnt From Red or NIR lights?2021-02-04T12:16:27+00:00

No, there is no UV in red or near infrared light. In fact, red light is thought to be quite beneficial in healing a sunburn.

Why Do Some Lights Look Like They’re Not Working?2021-02-04T12:15:06+00:00

About half of the lights on all TLA devices deliver Near Infrared (NIR) light at 850nm. This light spectrum is invisible to the human eye, which is why you cannot actually see light coming from them. If you use only NIR, the device will appear to emit no light. If you use red, or both NIR and red light, then you will see bright red light coming from the panel.

Do I Have To Wear Eye Protection?2021-02-04T12:14:37+00:00

We provide light blocking goggles with most products and thus recommend you use light blocking goggles. Eye protection is not necessary, goggles just make the sessions comfortable for you. Red light has never been shown to be harmful to eyes however it is extremely bright.

Do TLA Devices Come With A Warranty?2021-02-04T12:13:52+00:00

Yes, we offer a 2-5 year warranty on most products! Check out our warranty information page here.

Do You Offer Discounts?2021-03-23T11:03:51+00:00

Yes, we now offer volume pricing, so if you order with a friend or 2-100+ panels, you will be eligible for tiered discounts.
You can also get 5% off single items at coomeramassage.com.au

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